Search site menuicon

Flooding

Over half the homes in Shepway are at risk from flooding. Is yours?

Even if you don't live near the coast or a river, surface water flooding can happen after heavy rainfall when the drains can't cope.

Be prepared

There are things we should all do to keep our homes and possessions safe from flooding.
Take responsibility, think ahead and plan for what could happen - because by the time you are flooded it will be too late.

You can check if your home is at risk from river, coastal or surface water flooding by checking the Flood Warning information service website, or by phoning 0345 988 1188.

If you are at risk, you could sign up for GOV.UK's free flood warning service. This service will alert you with flood warnings by phone, text or email.

The Environment Agency offers a 5 point plan so everybody can prepare for flooding:

If you need insurance Flood Re is a joint Government and insurance industry initiative to enable householders affected by flooding to find affordable insurance.

pdf icon Flood Re Guidance Leaflet [161kb]

In an emergency

  • If you are in immediate danger from flooding call the Emergency Services on 999
  • If your home is in immediate danger call us on 01303 853000 during office hours, or 01303 221888 for out of hours emergencies and we will try to support our residents during times of imminent flooding.
  • If roads are flooded call Kent County Council's highways department on 03000 418181, or 01303 419191 for out of hours emergencies

Sandbags

Sandbags are one of the most popular devices for keeping floodwater out of our homes. We will provide empty sandbags for people to prepare for flooding but will only provide filled sandbags during a flooding emergency. For more information see our sandbags page.

Further information

As Lead Local Flood Authority, Kent County Council is required to oversee the management of local flood risk and produces further detailed information.