»

Lifeline customer survey

As part of our commitment to you, we'd like you to let us know how we're doing

This 5 minute survey will help us identify what we need to continue doing, and help us look at ways of making our service even better.

We really value your comments, and we'll be very grateful if you take the time to complete this survey.

iCM Form
  1. Shepway Lifeline Annual Customer Survey
    1. It would help us greatly if you could take some time to complete this survey.
    2. Please answer all the questions that apply to you.
    3. How well did we handle your initial call for an installation
    4. Did you feel confident that the installer knew what they were doing
    5. Was the equipment left in a safe place
    6. How satisfied are you with the time between your initial request for a Lifeline and the installation