Out of hours service

If you want to extend your business hours by offering your customers the chance to speak to someone when your offices shut, our 24 hour monitoring centre can do that for you

Benefits

Our operators, experienced in putting the customer first, can provide your customers with an outstanding service.

Our monitoring centre is fully equipped with an offsite disaster recovery suite to ensure there is business continuity whatever the weather.

Services we can offer

Full out of hours service

If you would like a continuation of your service out of hours we would need to be provided with a script to work from to give that same customer experience any time of the day.

Emergency only service

If you would like us to provide a more limited emergency based contact for your customers, we would ask that you provide us with a manual outlining what our control operators should do in an instance of a call.

Messenger service

If you would like us to be a messenger service for your customers, we can send on any information you would like, anywhere you would like it to go.

How much it costs

Send us an email,  providing a brief description of the service level you would like us to provide your customers and we'll get back to you.

All quotes are individual and tailored to the need of that business.