Search site menuicon

About us

With over 30 years experience in keeping our clients safe; you know you are in good hands with Shepway Lifeline

Control room

Shepway Lifeline is a Telecare Services Association (TSA) accredited organisation.  To be accredited you must provide the utmost of customer services quality and high standards.  We respond to calls on average in just 12 seconds and offer reassurance or assistance promptly.

Our annual report that we produce every year shows just how keen we are at making our service stand out from the crowd.  Don't just take our word for it though; see what some of our clients have said about us:

"I feel happy and safe with the service you give"

"Always a cheerful voice"

"It is such a relief for my sons who live in London and America that you are looking after me"

"Excellent service - on the occasion that I needed the service in an emergency, the gentleman was kind and I felt I was in good hands"