ModernGov

Agenda item

Annual Performance Report 2021/22 and Draft KPIs 2022/23

This report sets out how the Council has delivered for local people in the district in 2021-22 in relation to the priorities documented within its Corporate Plan ‘Creating Tomorrow Together’ (2021-30) and presents amendments to Key Performance Indicators (KPIs) that will be used to monitor progress during the 2022-23 year.

Minutes:

This report set out how the Council has delivered for local people in the district in 2021-22 in relation to the priorities documented within its Corporate Plan ‘Creating Tomorrow Together’ (2021-30) and presents amendments to Key Performance Indicators (KPIs) that will be used to monitor progress during the 2022-23 year.

 

The Leader of the Council was also in attendance to answer any questions.

 

The Sub-Committee Members commented on various issues and made points including the following:

 

·       The narrative was clear and communicated well what the council had done, plus it was accessible to residents. The introduction of an amber status was also a great idea, ensuring clarity.

·       It would be useful to have the context around planning application targets (60% target for processing planning applications within the statutory period), particularly why the targets, on the face of it, seemed low.

·       It was good to see the data protection aspects being added.

·       In terms of the number of days to remove fly tipped waste, this was high in the first quarter, but there was no comment offering context around this.

·       Had any progress been made against the historical FOI backlog?

·       In terms of the next years KPIs, the minor amendments and the amber colouring system seemed acceptable. The year end report reflected what had been covered in quarter 3.

·       The new priority areas had not been met in the last year, but the detail in terms of what was being considered for the next year would exceed what was required.

·       The targets for affordable homes delivered and low cost ownership had not been met. Cabinet should be urged to rethink the targets for the next year, particularly on affordable homes, and aspire to make up the shortfall of 36 affordable homes which had not been delivered.  

·       The main document was laid out well, but in positive community leadership, there could be a mention of the community hubs, and the hope of future funding to keep the hubs going.

·       In section 2, ‘A thriving environment’, the picture of the council vehicle parked on double yellows seemed inappropriate.

 

The Performance and Improvement Specialist responded to some of the questions raised, and made points including the following:

 

·       With regard to the planning application target, the government was responsible for setting the targets for making a decision within the statutory time period or any time period agreed with the applicant. Statutory limits could vary from 16 weeks for an EIA application, right through to 4 weeks for prior approval applications. The current Government targets were: Major: 60% within statutory or agreed time, and Non-major (minor and other combined): 70% within statutory or agreed time. The council used the three local KPIs set out in the report (Major, Non Major and Other) to show the breakdown on performance and to ensure that the council aims to exceed government expectations.

·       In term of implications for missing the time limit, if the council missed the national limits over a 2 year period (which has not happened), the council would be placed in special measures and would lose control over decision making. In all cases officers seek to work with applicants to avoid refusals, as required by Central government.  To meet the statutory time period without agreed extensions of time, planning officers would have to reduce negotiation/discussions with applicant which would penalise a number of residents - to meet a statutory target. This is why the council actively managed (as recommended by government) the number of applications that are reported to committee and why officers work with applicants to agree deadlines.

·       In terms of the target for the removal of fly tipped waste, there were some direct impacts associated with the contract change, but things were now getting into a steady rhythm, and this was reflected in the statistics.

·       The FOI team had made significant improvements, including recruiting another officer, and were working hard to reduce the historical backlog.

 

 

Proposed by Councillor McConville,

Seconded by Councillor Fuller; and

 

RESOLVED:

1.       That report OS/22/01 be received and noted.

2.       That the 2021/22 Annual Performance Report set out in appendix 1 of the report be noted.

3.       That the end of year performance data for the 2021/22 year set out in appendix 2 of the report be noted.

4.       That proposed amendments to KPIs for monitoring during the 2022-23 year set out in appendix 3 of the report be noted.

5.       That the introduction of an amber target status within performance reporting for 2022-23 year on results that fall within a threshold of 5% of their agreed target be noted. 

 

(Voting figures: 3 for, 0 against, 0 abstentions).

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