Search site menuicon

Need help filling out a form? We now provide a web chat service from 8.30am* to 8pm weekdays and 9am to 2pm on Saturdays on this form.
*9.30am on Wednesdays

Set up electronic billing

Sign up to receive your bills by email

Go paperless

Either use the button below to set up e-billing or email revenues.benefits@shepway.gov.uk, giving:

  • Your Council Tax account number
  • The email address you wish the emails to be sent to
  • Confirmation that you are authorised to request this service

We are required by law to send all other notices, reminders, final notices, and summonses, in paper format.

Set up e-billing

What happens next?

When we receive your application, we will send you a copy of your last bill to confirm that the service has started.

Bills sent by email have the same legal status as those sent by post.

Change of details

You should let us know if:

  • You change email address
  • You no longer wish to receive the service

The bills are issued in accordance with The Council Tax and Non-Domestic Rating (Electronic Communications) (England) Order 2003 and as such is treated as "given, served or supplied by sending the notice or information to that person by electronic communication to such address as may be notified by that person for that purpose".