Shepway District Council

Castle Hill Avenue, Folkestone, Kent. CT20 2QY
T: 01303 853000
F: 01303 245978

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Good Afternoon. Welcome to Shepway District Council


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Please note : Responses will be sent back via email unless otherwise requested.

Keeping our environment Clean & Green

Refuse Collection Service (Missed Collection)

Together with our Contractors, we are committed to providing a high standard refuse collection service. As part of our continuing effort to improve the service we provide, we need to know when you are dissatisfied with the service you have received.

If you are unsure of your refuse collection day you can find out with our online service
We would also like to hear your comments about our service both good and bad.

Please report your missed collection below, within 24 hours of the collection being missed. Leave your bin out and our contractors will return within 24 hours of your report to us.

Missed Collection

Which service was missed?
 
 
 

Your contact details (optional)

 
   
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