Assisted refuse collection

An assisted waste collection can be provided to those residents who, through age or a disability, are having difficulty moving their wheeled bin and recycling items out for collection.

Once registered, a Veolia crew member will collect your items from an agreed area eg. by your front door and replace them again.

To register:

 01303 858660
01303 853382

Contact the council online:

 Environment and Street Scene General Enquiries

Office Hours: Monday - Friday 8.30am to 5.00pm

Or write to:

Customer Services
Shepway District Council
Civic Centre
Castle Hill Avenue
Folkestone
Kent CT20 2QY