Household waste - domestic bins

If your wheelie bin goes missing or is damaged on the day of collection please contact us to receive a free replacement. However, if your bin goes missing or is stolen on any other day you will need to purchase a replacement. 

You will also need to purchase a bin if you have moved into a new property and there is not one there already.

To arrange for any of the above please contact us on:

 01303 858660
01303 853382

To report online please use this form:

 Environment and Street Scene General Enquiries

Office Hours: Monday - Friday 8.30am to 5.00pm

Or write to:

Customer Services
Shepway District Council
Civic Centre
Castle Hill Avenue
Folkestone, CT20 2QY