Shepway Lifeline- community alarm services

You will receive a personal pendant that works in your home or garden. At the press of a button you will have a 24 hour link to our friendly professional control centre team. With over 25 years experience, you can trust us. With packages from as little as £2.57 per week (plus VAT if applicable) and this includes all maintenance costs

Our Little Button Could Save Your Life!       

The pendant or panic alarm trigger worn by our customers, some of whom are elderly, chronically sick or disabled, enables a call for help or aid to be made to our Control Centre. Our experienced and qualified Operators ensure any emergency help needed is speedily dispatched. With our first month free offer and the support of a TSA Accreditied Control Centre, you know your loved ones will be in safe hands.

We keep our charges low and are non-profit making

• Every single client is surveyed to ensure our service meets their needs.
• Respecting our clients' privacy and independence is our top priority.
• For security and customer quality all calls are recorded.
• Our average response time to calls is 12 seconds.
• We are Accredited and fully audited by the Telecare Services Association compliant .
• We are Telecare Services Association Premium Members.
• We adhere to high standards that are continually monitored.

The Shepway Lifeline Alarm puts you in touch with our professional staff 24 hours a day - so there's no need to worry about being alone or at risk in your own home.

Shepway Lifeline Alarm And Additional Sensors

Shepway Lifeline Gemini Alarm Radio triggered pendant The Shepway Lifeline alarm can also provide a large number of sensors which can be tailored to each individuals clients needs. Opposite are a few of these devices which are available. (Should you require information on these or discuss conditions and solutions please contact our control centre). Price may be subject to VAT 01303 242615		This unit is linked to your own phone line It is very easy to use Personal Pendant to carry around with you 24+ hr battery back-up in the event of a power failure Illuminated alarm button Lower rental costs	£2.57 per week £33.41 per quarter Installation cost from £15.00
		Worn around the neck, on the wrist or clipped to clothing this red button will ensure help can be on the way within seconds of pressing it. The Shepway Lifeline pendant will work from anywhere in the home and will include most gardens	The pendant is already included in the Shepway Lifeline Alarm cost, and are freely exchanged if the battery fails or it becomes faulty. There are options for extra pendants at a one off price.
	£2.02 Per Week	Falls Detector. This clever device informs us should a client suffer a fall for any reason. Particularly useful to people with long term conditions who may suffer seizures or blackouts.	For price enquiries for any of these sensors ring our 24hr control centre who will be pleased to help. Tel 01303 242615 or 01303 242971
	£2.02 Per Week	Flood Detector. This sensor detects leaks or dampness and warns the control centre.
	£2.02 Per Week	Temperature Sensor. This recognises rapid increases or decreases in temperature. the control centre will be made aware of changes to combat fire/or hypothermia risks
	£2.95 Per Week	Medicine Dispensers make sure loved one who may forget there vital medicines are reminded to take them.
	£P.O.A	The Minuette Watch/Pendant. This clever device is not only a timepiece but also acts as a pendant. An ideal gift idea!
	£0.95p Per Week	Smoke detector. We all know how important these are with the bonus again of alerting our control centre thus minimising risk particularly to those with hearing difficulties or memory loss.
	£4.64 Per Week	Bed/Chair Occupancy Sensors recognise when a loved one gets up but doesn't return to bed
	£P. O A	Epilepsy Sensor, a device that recognises seizures in bed as they occur, thus promoting rapid emergency service response.
	£P.O.A	Big Button Phones ideal for those with visual difficulties

How does it work

• All Shepway Lifeline alarms have a small radio transmitter that can be worn around the neck or attached to a watch strap.
• When the transmitter is activated from anywhere inside the premises or grounds, the telephone automatically dials our Control Centre.
• Within seconds our staff are able to listen and speak with you via the special microphone within the Alarm unit.

What do I need to install a Shepway Lifeline unit?

• A Modern BT-type plug-in 'phone socket
• A 240v mains electric socket. (This must NOT be more than 9 feet (2.7M) from the phone socket).

Who could benefit from a Shepway Lifeline unit?

Shepway Lifeline is not just for the elderly, but can provide short or long term installations for example home from hospital or when carers are on holiday.

Some people this may help are as follows:-

• Home or lone workers
• The elderly
• The disabled
• Sufferers of long or short term health conditions
• Victims of domestic violence / crime.

Shop link

Shepway Lifeline SHOP LINK ensures that traders and their staff, working alone and in potentially dangerous situations, have the reassurance of 24-hour monitoring, support and back-up.

A SHOP LINK alarm takes minutes to install and is activated simply by pressing a small alarm button that can be kept discreetly in the pocket or under the counter.

The choice is yours whether to have an audible warning sound when the alarm is activated, or a silent call through to the Control Centre, where a team of trained operators will respond by alerting the Emergency Services, neighbouring traders, or keyholders as appropriate.

When the alarm has been activated, specialist equipment in the Control Centre enables all activity on the premises to be recorded, ensuring there is a record of any unlawful activity.

SHOPLINK IS:

• Simple to use, just a press of a button
• Technology working for you
• A first class service - Telecare Services Association accreditation
• Fully qualified and trained staff
• Folkestone-based control centre
  
• Shop Link gives staff peace of mind
• A 24-hour, 365-day service
• Fast response to alarm activation
• Excellent value - just £2.57 a week
• The rental includes all maintenance
• You are guaranteed no hidden charges

How to Contact us

For more information, or how to book a free non obligation demonstration

Call our Lifeline Control Centre Tel: 01303 242615 - 01303 242971 (please note all calls are recorded for monitoring & training purposes)

email lifeline.proactive@shepway.gov.uk

Fax : 01303 226265

Post : Shepway Lifeline,
Shepway District Council,
Castle Hill Ave,
Folkestone,
Kent
CT20 2QY

All new customers receive the first months rental free of charge, Please Quote EPET/1209