Shepway Lifeline- community alarm services

This Little Button Could Save Your Life!

• We keep our charges low and are non-profit making
• Every single client is surveyed to ensure our service meets their needs
• Respecting our clients' privacy and independence is our top priority
• For security and customer quality all calls are recorded
• Our average response time to calls is 12 seconds
• We are British Standard Institute 9002 compliant
• We are working towards compliance with the Association of Social Alarm Providers strict code of practice
• We adhere to high standards that are continually monitored

The Lifeline Alarm puts you in touch with our professional staff 24 hours a day - so there's no need to worry about being alone or at risk in your own home.

Pricing

Gemini Alarm		This unit is linked to your own phone It is very easy to use Personal Pendant Alarm to carry around the premises 24 hr battery back-up in the event of a power failure Illuminated alarm button Lower rental costs	£2.20 per week £28.60 per quarter
Premier Lifeline		This unit incorporates a telephone handset It is very easy to use The telephone can be answered without picking up the handset Personal Pendant Alarm to carry around the premises 24-hr battery back-up in the event of a power failure Illuminated alarm button Low rental cost	£2.60 per week £33.80 per quarter
Smoke Alarm		Optional smoke alarm Attached to your alarm unit	£9.00 per quarter

How does it work

• All Lifeline's alarms have a small radio transmitter that can be worn around the neck or attached to a watch strap.
• When the transmitter is activated from anywhere inside the premises or grounds, the telephone automatically dials our Control Centre.
• Within seconds our staff are able to listen and speak with you via the special microphone within the Alarm unit.

What do I need to install a Lifeline unit?

• A Modern BT-type plug-in 'phone socket
• A 240v mains electric socket. (This must NOT be more than 9 feet (2.7M) from the phone socket).

Who could benefit from a Lifeline unit?

Lifeline is not just for the elderly...

• Home or lone workers
• The elderley
• The disabled
• People who are ill
• Accidents at home or at work
• Domestic violence
• Bogus callers
• Families and children

Shop link

Shepway Lifeline SHOP LINK ensures that traders and their staff, working alone and in potentially dangerous situations, have the reassurance of 24-hour monitoring, support and back-up.

A SHOP LINK alarm takes minutes to install and is activated simply by pressing a small alarm button that can be kept discreetly in the pocket or under the counter.

The choice is yours whether to have an audible warning sound when the alarm is activated, or a silent call through to the Control Centre, where a team of trained operators will respond by alerting the Emergency Services, neighbouring traders, or keyholders as appropriate.

When the alarm has been activated, specialist equipment in the Control Centre enables all activity on the premises to be recorded, ensuring there is a record of any unlawful activity.

SHOPLINK IS:

• Simple to use, just a press of a button
• Technology working for you
• A first class service - BSI Accredited
• Fully qualified and trained staff
• Folkestone-based control centre
  
• Shop Link gives staff peace of mind
• A 24-hour, 365-day service
• Fast response to alarm activation
• Excellent value - just £2.20 a week
• The rental includes all maintenance
• You are guaranteed no hidden charges

For more information

Call our Lifeline Control Centre Tel: 01303 242615 - 01303 242971

Fax : 01303 226265

Post : Shepway Lifeline, Coast and Countryside Housing Services,
Phillipa House,
Warren Rd,
Folkestone,
Kent CT19 6DW