Shepway District Council Building Control's performance is constantly monitored to ensure that we are providing a high quality service to all our customers, while meeting the targets set. To achieve this, a set of Performance Indicators have been established.
Financial Year 2009/10
DESCRIPTION
08/09
Q1 2009/10
Q2 2009/10
Q3 2009/10
Q4 2009/10
OVERALL
APR
MAY
JUNE
JULY
AUG
SEP
OCT
NOV
DEC
JAN
FEB
MAR
2008/9
CHECK 90% OF PLANS IN 15 DAYS
80.3%
97.0%
93.0%
100.0%
100.0%
97.5%
CHECK 70% OF PLANS IN 10 DAYS
63.9%
64.7%
62.8%
89.4%
100.0%
79.2%
REGISTER AND ACKNOWLEDGE BUILDING NOTICES IN 3 DAYS
95.8%
85.7%
97.6%
96.6%
100.0%
95.0%
RESPOND TO DANGEROUS STRUCTURES IN 2 HOURS
100.0%
100%
100%
100%
100%
100%
AVERAGE PLAN CHECK DAYS
10.3
8.9
9.0
5.7
5.3
7.2
NUMBER OF PLANS CHECKED
557
34
43
47
43
167
Financial Year 2008-9
DESCRIPTION
07/08
Q1 2008/9
Q2 2008/9
Q3 2008/9
Q4 2008/9
OVERALL
APR
MAY
JUNE
JULY
AUG
SEP
OCT
NOV
DEC
JAN
FEB
MAR
2008/9
CHECK 90% OF PLANS IN 15 DAYS
96.2%
68.6%
30.9%
46.8%
78.3%
79.1%
80.7%
100%
88.9%
100%
94.9%
97.6%
97.6%
80.3%
CHECK 70% OF PLANS IN 10 DAYS
69.2%
54.3%
18.2%
32.3%
58.3%
69.8%
66.1%
92.3%
61.1%
92.0%
76.9%
78.6%
66.7%
63.9
REGISTER AND ACKNOWLEDGE BUILDING NOTICES IN 3 DAYS
93.0%
92.9%
92.8%
95.9%
86.5%
98.0%
95.7%
98.7%
97.4%
100%
96.1%
98.2%
97.5%
95.8%
RESPOND TO DANGEROUS STRUCTURES IN 2 HOURS
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
AVERAGE PLAN CHECK DAYS
9.5
11.8
18.4
17.7
14.8
11.6
9.9
4.4
8.9
5.1
7.0
6.6
7.2
10.3
NUMBER OF PLANS CHECKED
617
35
55
79
60
43
62
39
36
25
39
42
42
557
Created : Thu,15 Jan 2009
Updated : Mon,24 Aug 2009