Electronic Billing

If you pay Council Tax, you can now apply for an electronic version of your Council Tax bill by e-mail instead of receiving a paper bill.

The bill will be issued as a PDF attachment in an e-mail issued to the e-mail address that you give us. This will mean that the bill can be sent and received more quickly than by normal post.

To apply to receive bills by e-mail you will need to complete an application form giving details of the account you wish to receive e-mails for, the e-mail address of the person to where the e-mail should be sent and confirmation that you are authorised to request this facility. PLEASE NOTE at the moment we are not able to provide this service to customers who receive their bills as part of a Schedule.

When we have received the completed application form we will send you a copy of the last bill issued to you to confirm that the service has been started.

ctax-ebill-template alternatively contact:

Revenues & Benefits Services
Shepway District Council
Civic Centre
Castle Hill Avenue
Folkestone
Kent CT20 2QY

01303 853555

The bills are issued in accordance with The Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989 and The Council Tax and Non-Domestic Rating (Electronic Communications) (England) Order 2003 and as such is treated as "given, served or supplied by sending the notice or information to that person by electronic communication to such address as may be notified by that person for that purpose".

Please note that all other notices and legal documents i.e. reminders, final notices or summonses will continue to be issued in paper format.

By signing and submitting this request you agree to notify the Council, in writing, if the e-mail address changes, circumstances change or that you no longer wish to use this facility.

The Council reserves the right to withdraw this arrangement with immediate effect if it is considered that the use of the facility is being misused/mismanaged. You will be notified in writing if the facility has been withdrawn.

  Are you currently paying by direct debit? If not why not apply today.

With direct debit

You give one simple instruction to your bank/building society and you need do nothing more. The appropriate amount is automatically transferred from your account to ours when it is due. The Council lets you know payment dates and amounts in advance, automatically amending your payments if the amount you have to pay changes. You will always be able to query a payment should you feel it is wrong or stop it altogether. You can cancel the arrangement at any time and pay by a different method.

It’s the easy way to pay

• It saves you time and effort
• No queuing to pay
• No cheques to write or letters to post
• It is simpler than paying by any other method
• Control rests with you and your bank/building society manager
• It saves the Council money
• If you pay bank charges direct debits are cheaper than other transactions
• You have a money back guarantee *

Contact:

Revenues & Benefits Services
Shepway District Council
Civic Centre
Castle Hill Avenue
Folkestone
Kent CT20 2QY

01303 853555

for a Direct Debit Form