Domestic violence

A person is considered a priority need if he or she is vulnerable as a result of having to leave accommodation because of violence, or threats of violence, from another person that are likely to be carried out.

Cases involving violence will be conducted in confidence and with extreme sensitivity.

You can speak to us in a private area. The conversation will be treated in confidence. We will listen to you in your own time and your experiences will be taken seriously. No action will be will be taken to compromise your safety.

We will look at the following in consideration of your case:

1. The nature of the violence or threats of violence against you.
2. The impact and effects of the violence on your physical and mental wellbeing.
3. If you have any support networks, such as family and friends, who can assist you.

We will ensure that we do as much as we can to assist you, and any dependants you may have, and we will endeavour to place you in an environment where you will be safe.

The Homelessness Team maintains links with women's refuges around the county. For your safety we can also place you out of the area.

The following organisations can also help:

01303 289074 - Local Domestic Violence Officer

01303 220810 - Information Line

01304 211161 - South East Kent Victim Support Service

08705 995443 - Refuge 24hr National Crisis Line

0845 7023468 - Women's Aid National Domestic Violence Helpline

0845 3030900 - Victim Support

A domestic abuse information booklet is available for victims of domestic violence, or friends and family of those suffering abuse. The booklet details all local services and lists agencies and what role they play. It is available in hard copy from the civic centre (call 01303 853286) and can be found in a number of outlets, i.e., health centres, Homestart, Surestart, housing providers, libraries, the domestic violence office at Bouverie House, probation offices, etc.

If you are a victim or know someone that needs help or advice please call the 24-hr Domestic Violence Helpline on 01303 220810 or the domestic violence office on 01303 289074 (office hours only). In an emergency please call the police on 01303 850055 or call 999.

If you are a public outlet and require more copies of the booklet please call the civic centre on 01303 853286.

 domestic abuse information booklet (1.17 MB)